****JASON COLEMAN WILL RIP YOU OFF!!!!!****
GO ELSEWHERE!!!!!!!!
Very nice courteous. Outstanding service and Body shop
I am totally apalled by the service I just received from this dealership. I arrived for my scheduled appointment for an oil change on time. When my daughter and I entered the service area. I proceeded to the service counter. There were two men talking about an issue with a tail light or something. I stood there for at least 5 minutes and not once did either of them address my in any way. An older white lady walked in about 3 minutes after I did. They didn't address her but as soon as the two men stopped talking, the service advisor looked at the white lady first and then he looked at me. Then he addressed me! Both of our vehicles went on the rack about the same time but once they were done, the service advisor brought the other lady her keys and told her her vehicle was ready. I know mine should be ready also. I went to see where they were with my car and to it was under the breezeway, ready for me but no one ever came and got me. If I wouldn't have checked on my car, I would probably still be sitting there. So what, if my service was still under warrranty. I still expect excellent service. Another service advisor had my invoice at his counter and hadn't even bothered to pick it up. I'm the first to notice when I'm being treated unfairly and I will always call it out! This is the very reason I drove 265 miles to buy my vehicle in the first place. I will go to another dealership to have my vehicle serviced and pay them rather than deal with unprofessional service for free, any day. People that don't see color should be working in the service industry. If you can't be fair, you should have a job where you're not interacting with a diverse group of people. Howard was the only person that I encountered today that made me feel welcomed there. To me, courtesy means being polite, courteous, thoughtful, or concerned. This dealership is not living up to its name.
DRIVING TROUGH FROM CA TO GA. ENGINE LIGHT GOES ON. THEY TRY TO CHARGE ME $900!!!! I HAD A HORRIBLE FEELING. THEY FORCED ME TO PUT $400 DOWN ON A PART. SAID MY ENGINE WOULD BLOW UP. I STILL DROVE OFF. GET HOME AND DO SOME RESEARCH. ALL IT NEEDED WAS A GAS CAP!!!!! ENGINE LIGHT HASN'T GONE ON SINCE.
Dissapointed in the service I recived. Was told they would call as soon as my truck was ready, but I didn't know anything until I called 20 minutes before they closed. Had to rush across town to get there on time. Overcharged me big time too. Won't be going back there for anything ever again.
****JASON COLEMAN WILL RIP YOU OFF!!!!!****
Some of the staff are extremely helpful and friendly. However, I don't trust some of the mechanics. I would never encourage my family or friends to shop here because the deal I signed was not in my best interest and that was learned incidentally. The next car I purchase will defnitely come from a salesman and dealership that truly looks for the best overall outcome for the customer, not just a sale.
Courtesy Chevrolet Buick Gmc Of Ruston is a US Car Dealer based in Ruston, Louisiana. Courtesy Chevrolet Buick Gmc Of Ruston is located at 1301 North Service Rd E, Ruston, LA 71270, USA.
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