Nice people fast,but good service.
When I went to get my dress, they brought it out to my car and told me that my total was $80!!!!!!! They said they didn't realize how long it would take because it had so many layers (it had two). I spoke to a manager and only paid $40, but they did the same thing to one of the other bridesmaids who didn't fight it.
I'll be taking my money somewhere else in the future.
My husband's suit jacket came back with weird bleach stains around the bottom hems in very odd places. It was not discolored before their cleaning, and he didn't wear the jacket for several months after they cleaned it. Went to pull it out months later and the bleach stains were there. They sent it off to be looked at by the "lab" which said my husband must have gotten the bleach on it. Complete and utter BS. Oh, and I had to call to find out if the jacket ever came back from testing, when I was told they would call me "as soon as they got it back." They will NOT touch anything else we own.
I feel like their dry cleaning and pressing prices are a little high, but I never had an issue with them until I tried to have alterations done.
First, I called to make sure that they could hem a bridesmaid dress and asked for an estimate of the cost. They told me $15. When I took it in I didn't have my shoes with me. The lady WOULD NOT do the alterations. I told her I didn't care if it was just a little off, but she refused. Well, she is only there for a few hours a few times a week. (How convenient?) So I had to immediately run home, find some shoes, and run back.
Unless you plan on replacing them never take your clothes to the Cleaners of Ruston. Mine came back with what appeared to be a bleach stain and the explanation was "sometimes the cleaning solution reacts to the color in the garment but it isn't our fault so we don't replace the clothes." Bottom line is they use chemicals that they know can damage your clothes but don't care and don't take any responsibility.
Super friendly staff and very professional.
I got back, she measured and I checked at the desk to check on the costs. They told me $30. Twice as much as they told me on the phone but I thought $15 seemed low anyway.
Cleaners Of Ruston is a US Laundry based in Ruston, Louisiana. Cleaners Of Ruston is located at 105 S Monroe St, Ruston, LA 71270, USA.
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