My favorite thjng about this visit was that the customer service was OFF THE HOOK! :)
Then Eric, the kind mechanic went to work on my vehicle, he updated me on my systems and listened to all of my questions and even gave me suggestions that didn't involve spending more money!
Had a oil change done but now two weeks later not a drop of oil in my truck and it's not drivable. Called store and was told to put oil in it and bring it to them. Did put oil in and won't stay drunk and oil light won't go off. Went to store, and manager feels like they done everything right and is telling me to bring it in, but how when it's not drivable....will never use them again!!! After this incident now everyone is telling me about the vehicles they have messed up by not servicing them properly....
This place is the best place I have ever been to for an oil change. The people here are very friendly, kind and caring. They don't try to over sell you or pressure you to buy extra things. I will only be coming to this place for now on.
The kindness of the employees and the informiviness of the techs was superb!
This place is hands down the friendliest place in town.
They also let me know of the price BEFORE they started working on my car! So if I had questions about it, they were able to answer!!
Got my oil changed fast, they informed me of lights that were out and offered to replace them. Came back later and they also fixed a belt that was about to crack in my car. Would recommend to everyone.
After the service was complete they cashed me out and gave me not one, but TWO discounts!!! My total was almost 20% off!!
I would highly recommend my friends and family investing in their services!
They even dusted my belts and refilled my wiper fluid for me.
I went in for an oil change and not only did they do the change, they checked my system, made sure I had plenty of fluids and that my filters were clean!!!
Thank you guys!!
Absolutely the friendliest people to do business with. I've been using them for 2 1/2 years, and I've never had a problem, until I went to change my own oil after moving out of state. Apparently, they use a torque wrench, and tighten the oil drain plugs between 18-22 ft-lbs, which turned out to be entirely too tight to remove with a long-handled socket wrench. It doesn't help that my vehicle is a Ford, and the oil drain pan assembly is all aluminum. So now I have a stripped drain plug that won't budge by all means necessary i.e., vice grips, blow torch heat applied, drill tap, etc. It WILL NOT budge. So, I'm having to purchase a new oil pan from Ford which runs around $100 and some change. I called SpeeDee and spoke to the owner, and he claims, "[I've] been doing oil changes for 17 years." and went on to accuse me of tightening the drain plug more versus loosening it. I told the Ford dealer parts manager this, and he said, "Well, he's been doing oil changes incorrectly for 17 years." Apparently, the washer prevents the drain plug from having to be tightened so much. From what I'm reading online, and what the Ford parts dealer told me, the drain plug should be hand-tightened, and then maybe a quarter turn or a bit more with the socket should do the trick. My drain plug was metal-to-metal with the oil pan. No gap was left where the washer should have been. It must be squished. Like I said, they're friendly people, but after dealing with this hassle, I simply can't recommend. And I didn't appreciate the accusation of turning the plug the wrong way to loosen it.
First I called the office and Mike answered and told me that if I came in he would work hard to go ahead and work on my car!! Once I got there he did just what he said! He pulled my car around and got to work! Then Andrea came in to give me a thorough run down of how the service will go and made sure that anything that needed to be clarified was.
To conclude this was really the best service I have had at an auto shop in soooo long!!
He was very informative during the service and made sure that I understood everything.
Speedee Oil Change Auto Service is a US Car Repair based in Ruston, Louisiana. Speedee Oil Change Auto Service is located at 315 North Service Rd E, Ruston, LA 71270, USA.
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