Food was still good, no complaints. They moved the counter to the back, so now it doesn't block the front of the restaurant when trying to order, as well as taking names of the order. When my food came out, they didn't use my name but it wasn't too bad.
We had some issue where they didn't have our order in the back, and waited well over an hour for all of our food.
EDIT: went back a 2nd time and there were massive improvements.
Had a burger, good was fine. It is basic like you would find at any sports type restaurant. Not really disappointed in the food.
Had Christmas dinner here. It was the only place that was open. Waffle cheese fries were pretty interesting. Burger was good. I’ll be back.
I see the restaurant as still growing but heading in the right direction.
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The 8oz burger was amazing. The waffle fries had a unique flavor to it. And the BOOM BOOM sauce is a must!
Great food. Service was amazing. I would recommend this place to Everyone I know the food is very filling and tastes awesome it's a really good spot to go and chill it's a different experience than all of the other mainstream places around ruston.
I'm also pretty sure, since they don't know who ordered what because of their odd system, they gave my burger to someone else because he called it a "cheddar sandwich" and I just mentioned I had the 8oz. He gave it to someone because he said "I'll take it if no one claims it".
Problem I had was the wait and the way the service was conducted. When you first walk in you have to pay before you get your food at a register, having you block the entrance, then you find your own seat.
Manager gave me a discount per last visit, so at least he knows how to take care of customers.
This place still has a lot to learn when it comes to service and making sure their clients are properly attended to in a normal restaurant.
Personally I shouldn't have left a tip because I paid before I got my food. If you plan in coming, consider waiting until after your service to leave a cash tip on the table.
Champs Sports Restaurant is a US Restaurant based in Ruston, Louisiana. Champs Sports Restaurant is located at 101 N Trenton St, Ruston, LA 71270, USA.
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