I highly recommend Providence Real Estate or J.E. Barnes Rentals. Both in Ruston.
Stay away! Terrible to deal with. Moved into a dirty apartment, and spent days cleaning it and repairing the walls, cabinets, and re-gluing the floor back down, and spraying the appt down for ants. Ants all over the counter and in the kitchen drawers. A/C stayed broke - had to stay in a hotel because it was 90+ degrees and the "After Hours" AC guy wouldn't come because it was after hours. He then lied to the maintenance people and I called them (they actually defended him). Electricity bill was outrageous because there was no insulation in the attic or walls
Has no remorse for renting out a property you're literally calling everyday asking about, asking if it's ready, asking when you can finally rent it only to tell you someone else get it. I went in to look at a property, came back and said I 100% wanted it and was going to get a money order filled then I come back and they said they rented it. Like all that I said didn't even matter, I was gone for 20 minutes maybe and told them I wanted it. Nothing but money hungry and do not care whatsoever.
When I moved out after the 6m lease was up, we cleaned the place from top to bottom including the carpet, and they deducted a "cleaning fee" plus a "carpet cleaning fee" and basically stole my deposit. Stay away from these crooks!!
Save yourself a headache and DO NOT rent from these people. After submitting an application early November and calling about my application status multiple times, I was informed over the phone that my roommate and I were accepted for a property and just had to wait for the current tenant to move out. Come December, I find out that they rented the property already. Once at their office, I was told I needed a parent co-sign, but apparently they didn't bother emailing or calling me. Not to mention when I was questioning the receptionist as to what happened, some irate lady yelled from her office asking who I was and walked over to basically say I should have known I needed a parent co-sign. She admitted to not even trying to contact me. These people are absolutely unprofessional and clueless to even their own properties.
TERRIBLE. I've called multiple times to get something that broke, such as the air conditioner, fixed, and it's rare that they fix it the first time I call. I normally have to call multiple times to get something as important as air conditioning fixed. Horrible. Clearly the owner doesn't care though, or he/she would use a decent company, and not crappy Gilbert Realty.
I've been renting from Gilbert Realty since I moved to Ruston. This will be my third property to rent from. They have always answered the phone and responded with action in the appropriate time frame.
Gilbert Realty is a US Real Estate Agency based in Ruston, Louisiana. Gilbert Realty is located at 611 S Vienna St, Ruston, LA 71270, USA.
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